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Frequently Asked
Questions

General Questions

Are you following any COVID-19 Safety protocols?

Yes. We will continue to monitor federal, state and local guidelines and data. We anticipate these protocols to evolve. Please continue to check the Covid-19 Guidelines for updates.

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Are you a luxury resort and retreat center?

We offer a beautiful, rustic retreat experience run by a residential community of staff and volunteers dedicated to service and personal development. We are not a luxury facility.

Can I reserve a meal at Mount Madonna Center?

Three meals daily are included in costs for all programs and retreats. Day and overnight visits are available by reservation, and will include up to three meals per day.

Please note that meals are not included in temple reservations.

Does your cafe serve food?

The cafe is open on select days (see schedule here) and serves a selection of drinks and light snacks. It is only open to registered guests.

ANJANEYA'S WORLD CAFE

Are yoga classes available?

In person yoga classes are currently available on specific days of the week. View the schedule here. We are also offering weekly online meditation, philosophy, & asana (postures) classes.

YOGA IN-PERSON
YOGA ONLINE

How do I get to the center?

See the Directions & Maps page for more information about getting to the Center.

SEE DIRECTIONS

What is the closest airport?

San Jose (SJC) and Monterey (MRY) are the closest airports. San Jose is an approximately one-hour drive from the center (43 miles), with light traffic. Monterey is an approximately one-hour drive from the center (40 miles), with light traffic. San Francisco (SFO) and Oakland (OAK) are each approximately 1.5 hours away (74 miles).

VIEW MAPS

What is your property like and does it include hiking trails?

The property is 380 acres, with our main campus area artfully developed. There are many hiking trails varying from easy to quite challenging, and it is simple to get away from the developed area to beautiful redwood groves, meadows, wonderful views, and quiet. Trails are open to registered guests only.

OUR CAMPUS

Overnight Guests

Can I come today?

We require 48 hours advance notice for overnight stays, therefore, you would need to register by 4pm two days before you plan to arrive.

What should I Bring?

  • Flashlight
  • Alarm clock
  • Travel mug for tea or coffee
  • Your own yoga mat and/or meditation cushion (though we provide these for guests and in all yoga classes)
  • Journal
  • A good book
  • Hiking shoes
  • Sun hat
  • Camera
  • Bathing suit for pond
  • Layered clothing (the weather varies quite a bit here on the mountain!)
  • Hairdryer (please be mindful of quiet times and neighbors if bringing)

What should I leave behind?

  • Shampoo, conditioner, and body gel (all unscented) are provided.
  • We do not allow food of any kind. For a small day use fee, there is a picnic area available at Mount Madonna County Park.
  • Please refrain from wearing fragrances and scented products so that all may enjoy their stay.
  • Please do not bring pets of any kind, including pets in your vehicle.
  • Alcohol and illegal drugs.
  • Candles, incense, or any fire hazards/flames. Smoking is allowed in designated areas only.

Is there WIFI and Cell Phone reception?

There is wifi in most guest rooms (not cabins), meeting spaces, and in our community building and cafe. Cell phone reception can be spotty, though texting works well. Verizon works best, AT&T is decent, and Sprint and T-Mobile are limited.

Are your facilities handicap accessible?

Yes, all major facilities are handicapped accessible, and nearly all outlying ones as well. Please be sure to let us know if you will need an ADA room, so we can place you accordingly. We have accommodations with and without a bathroom, and ADA public restrooms.

Do you accommodate children?

Yes, we are pleased to welcome children of all ages. Please note: no unaccompanied minors.

Are service animals allowed?

Mount Madonna Center permits service animals to accompany people with disabilities in all areas where members of the public are allowed to go. Service animals must be harnessed, leashed, or tethered.

Are there any rules or guidelines that I need to know?

Quiet hours are 9:00pm to 8:00am. We do not allow alcohol, marijuana, illegal drugs, or pets. We do not allow smoking, except in designated areas. Please do not bring food of any kind to the Center. Please do not wear or use scented products or essential oils as many people are allergic and/or sensitive. Please also read the COVID-19 Updates.

Can we bring or cook our own food?

We do not allow any outside food at the center. Our chefs prepare three delicious vegetarian meals daily, and tea and fruit are available 24 hours per day.

Can you accommodate special dietary needs?

We provide lacto-vegetarian meals (no eggs), with dairy- and gluten-free alternatives at each meal. We strive to meet other special dietary needs to the best of our ability. Please contact the Guest Services Office at (408) 846-4090 to discuss dietary needs for your group or your personal retreat.

What is the meal schedule?

We serve three meals a day, at 8:30-9:30am, 12:30-1:30pm, and 5:15-6:15pm. Please plan to arrive at the dining room at least 15 minutes before the end of a meal.

How much do I pay upon registration and upon arrival?

Reservations must be paid in full before your arrival.

Do you provide laundry facilities?

We do not provide on-site laundry facilities, due to scarce water resources. There is a commercial laundry service with pick-up on Thursdays with delivery of clean clothes on Saturdays.

May I volunteer to reduce my cost?

It is possible, if you let us know upon registering, and we have enough advance notice for scheduling to happen.

What is the difference between a cabin and a room?

Cabins are located in a lovely oak grove and have electricity and heat, but no indoor plumbing. A separate bathhouse with flush toilets and private shower rooms is nearby. The cabins are a 10-minute walk from most meeting spaces and community buildings. If this sounds too rustic for you, please consider asking for a room. Rooms are in hotel style buildings (no phones or TVs in rooms, however) and feature one or more single beds. Some rooms include a private bathroom with shower while others share bathrooms just down the hallway.

What is your cancellation policy?

Cancellations made at least thirty (30) days before the start date of your reservation are fully refundable. Cancellations made less than thirty (30) days but more than seven (7) days prior to the start date of your reservation incur a cancellation fee equal to fifty percent (50%) of the total reservation amount. No refunds will be given for cancellations made less than seven (7) days in advance of the start date of your reservation.

For Personal Retreats and Mountain Experience day visits, the cancellation policy varies; please see those specific program pages.

More Information

Please contact Guest Services at guestservices@mountmadonna.org or 408-846-4090

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